Return exchange refund store credit


Unused.


'As new’ in appearance - no signs of wear, use, installation or damage


In original packaging, which is in perfect condition (including all tags still attached)


Being returned within 60 days fro

<div data-block="true" data-editor="5p2q6" data-offset-key="ejp31-0-0" id="isPasted"><div data-offset-key="ejp31-0-0"><span data-offset-key="ejp31-0-0"><span data-text="true">We offer a 15 minute window for customers to personally cancel their order in the event an error has been made. The order cancel button can be found on the Thank You page right after oder completion, via the link provided in your order confirmation email or through your account page under order history.</span></span></div></div><div data-block="true" data-editor="5p2q6" data-offset-key="fgtmf-0-0"><div data-offset-key="fgtmf-0-0"><span data-offset-key="fgtmf-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="5p2q6" data-offset-key="b78th-0-0"><div data-offset-key="b78th-0-0"><span data-offset-key="b78th-0-0"><span data-text="true">Once this 15 minute window has elapsed it is unlikely we can cancel/ make a change due to our automated systems in place.</span></span></div></div><div data-block="true" data-editor="5p2q6" data-offset-key="3hs0n-0-0"><div data-offset-key="3hs0n-0-0"><span data-offset-key="3hs0n-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="5p2q6" data-offset-key="4rdav-0-0"><div data-offset-key="4rdav-0-0"><span data-offset-key="4rdav-0-0"><span data-text="true">If you would like for us to check on the status of your order please let us know below be getting in touch with our customer service team via the </span></span><span data-offset-key="4rdav-0-0"><span data-text="true"><a href="https://www.mtbdirect.com.au/pages/contact-us">Contact Us</a></span></span><span data-offset-key="4rdav-0-0"><span data-text="true"> page.</span></span></div></div>

Change/ Cancel Order

Feel free to reach out to our customer service team via the above Contact Us us link to be assisted by the next available team member.

MTB Direct

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