All articles

How long will the Return Process take?Updated a year ago

We aim to have all returns processed within 3 business days of receiving them at our warehouse.

If you are still waiting on a return we have a couple of steps you can take:

Step 1:

Have a look at your tracking, see if it has been delivered to our warehouse. If it hasn't been delivered then we won't be able to refund the return. You can view your tracking details by entering into the appropriate link below:

Step 2:

If your return was delivered within the past three business days, your return is still being processed and will be refunded shortly.

Step 3:

If it has been more than 3 business days since your items were delivered to our warehouse, please send your tracking number and order number to our customer service team and we'll get you sorted.

Was this article helpful?